MAD Labs speaking

Discussion in 'Requesters' started by MAD Labs, Oct 24, 2017.

  1. MAD Labs

    MAD Labs New Turker

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    Hi there,

    This is Cath from MAD Labs.

    In the last weeks, we have been experiencing quite a lot of bugs in our platform, which unfortunately is rarely notified to us by email.
    This is the reason why I'm creating this hub for bug reporting purposes.

    We would be grateful if you could leave here a message for any technical issue you should spot in our future hits.

    Thank you for your cooperation,

    Cath:ay:

    (Note: today we have received an email notifying us that two different hits were presenting the same content. This is a bug example, as you should never receive the same content pairs to write about)
     
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    Last edited: Oct 24, 2017
  2. ChrisTurk

    ChrisTurk Administrator

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    Hey Cath!

    Welcome to TurkerHub :) Y'alls HITs are definitely a favorite around here lol. I don't recall seeing many people complain about them being buggy the last week or so, though I could have just missed it.

    I have no doubts if there are bugs someone will find them though :emoji_laughing: I'll keep an eye out and repost them here if I notice anything.

    Thanks for reaching out :emoji_smile:
     
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  3. smiley edna

    smiley edna Well-Known Turker

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    No problems here. I do almost 1 a day.
     
  4. MAD Labs

    MAD Labs New Turker

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    Thank you!
     
  5. Cosmo

    Cosmo Survey Slinger

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    Hi! Welcome to THub!

    [​IMG]
     
  6. Rycros

    Rycros Well-Known Turker

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    I have seen tons of repeats, by which i mean the same question, or scenario, multiple days in a row. not sure if that's a bug though :p
     
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  7. MAD Labs

    MAD Labs New Turker

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    Yes, that's a bug. It shouldn't happen :emoji_sweat:
     
  8. BarnCat

    BarnCat Active Turker

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    Agree. This is the only thing I've seen. I've had the same 5 for the last 3 times. Other than that, no problems.
     
  9. lefty

    lefty Survey Slinger

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    This mornings madlabs was a direct repeat of the one I had yesterday, does that count? :dunno:
     
  10. Tripsa

    Tripsa Gobbling Ghost Mod

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    Welcome to Turkerhub. I've seen the repeat issue as well.
     
  11. WildFlower

    WildFlower Survey Slinger FF Champion II

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    Yes, this has happened several times including today. I think you are not getting reports of bugs because we have no idea that's what's going on. It doesn't show anything wrong on our side. When I get the same thing I've always changed what I write, it's never the same review twice.

    Have you thought about adding something on the submission page or the review page where we can click a link or something to report it to make you aware when it happens? Even a comment box within the HIT when we submit would be helpful if you are looking to get more feedback to track when this occurs.
     
  12. DarkChild

    DarkChild Survey Slinger

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    Or even a "generate new form" button that just loads a different set in the event that we get a duplicate.
     
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  13. MAD Labs

    MAD Labs New Turker

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    Thank you all!
    The task is already set up so that you don't get the same pairs to review. If it happens that's a bug, although it all works apparently fine from your side.
    Thank you for your suggestions:emoji_bulb: :)
    About the comment box, you can use the field where you enter your completion code (Ex.: 123455058945023572 - I've seen something weird...), if you prefer so.
     
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  14. UCOTC

    UCOTC Active Turker

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    Today was the 3rd time with the same set for me, so for the record, it's still hapening.
     
  15. MAD Labs

    MAD Labs New Turker

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    Thank you, UCOTC!
    We cancelled today's batch :(
     
  16. WildFlower

    WildFlower Survey Slinger FF Champion II

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    I'm not sure what cancelling today's batch means, but I'd suggest checking submissions you get back early to see if they resemble previous days before doing that in the future. The Mad Labs I got and did today were brand new topics, haven't had one even remotely similar to any that were listed in the past. So, not sure it was necessary to cancel today's batch.
     
  17. BarnCat

    BarnCat Active Turker

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  18. MAD Labs

    MAD Labs New Turker

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  19. MAD Labs

    MAD Labs New Turker

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    FYI Today's batch has been canceled due to server errors.
     
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  20. UCOTC

    UCOTC Active Turker

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    I've seen server errors on startup over the last week, but if I retry a few times (possibly waiting a bit) they have been resolved, I get the list of 5 items and can proceed.

    Are you saying I won't be able to submit the one I've completed 3/5 of, or that there just won't be any more HITs offered for acceptance today?